Vodafone Karnataka tops TRAI Quality of Service report In the latest Quality of Service (QoS) Report, for the quarter ending September 2009, released by Telecom Regulatory Authority of India (TRAI), Vodafone achieved the highest accessibility rate of 99.03pc , one of the low call drop rates of 0.98pc and a 98.28pc rate of calls with good voice quality and a 100pc resolution of billing and charging.

K Sankara Narayanan, CEO Vodafone Essar South Limited said, “In the current dynamic and competitive scenario, the success and survival of an operator hinges on the quality of service (QoS) it provides . This is indeed a proud moment for us all having topped the QoS for the 2nd consecutive quarter on almost all parameters among other GSM service providers in Karnataka state.”

QoS Survey is part of the Indian Telecom Services Performance Indicators (TSPI) report that is released by TRAI every quarter.