Posts tagged telecom-services
Vodafone signs Wipro for fixed line telecom services
0428 days
by Gourav Sharma
in vodafone
Vodafone Essar, one of India’s leading cellular service providers, today announced its contract with Wipro, a Global IT services company. As a part of this strategic engagement, Wipro will support Vodafone Essar with its fixed line telecom services for enterprise business customers.
Wipro will provide a wide range of services including network design & build, integration with existing IT OSS/ BSS applications and managed services of the setup over three years. In addition, Wipro will also build an Enterprise Network Operation Center (NOC) to manage the operations of Vodafone Essar’s enterprise customers. (more…)
Review of Airtel offers and Quality of Service in Maharashtra
2487 days
Airtel is one of the leading operator in Maharashtra circle and the network of Airtel in Maharashtra region stands 100% on its statement i.e. Atoot Bandhan Atoot Network… Be it Mountain, Terrain, Village… Airtel’s network is really good. One can make calls even if you are receiving very weak signal’s contrary To M.T.N.L and some other operators, where calls are not processed even on full Signals/Coverage. The only flaw i found in Airtel is its Time Required to process IR Numbers such as *567#. It Takes a lot of time in processing these requests during Peak Hours…
If you are a person who like new offers and plans every month then Airtel is for you as it keeps introducing new Special Tariff Vouchers ( STV ) and offers, be it VAS , SMS or call offers. There are number of plans for all kind of users like Students, Households, Entrepreneurs. (more…)
Multi-play telecom Services in Indian telecom industry
0
Service bundling refers to offering a combination of two or more telecom services as part of the same package. Typical bundling offers include dual-play (fixed and broadband), triple-play (fixed, broadband and video) and quad-play (fixed, broadband, video and mobility) packages. To the consumers, these bundles offer cheaper prices and convenience of use. To the service providers, such bundles reduce the cost of marketing multiple services and thus the overall acquisition and retention (A&R) costs. (more…)
TRAI to review telecom quality of service every quarter
4587 days
by Gourav Sharma
in General
Telcom Regulatory Authority of India ( TRAI ) is changing the parameters to Review Telecom Quality of Service by switching to a quarterly audit instead of annually. Till now, every three months the service providers submit data on defined parameters on Quality of Service but audit was done annually by TRAI.
According to a TRAI Official, “Trai want to improve quality of telecom services and make tariff plans easier to understand” This new step will certainly put pressure on service providers to keep upgrading their networks constantly and swiftly redress subscriber complaints.
TRAI is also seeking to simplify the tariff plan literature offered by operators, as subscribers do not get the right kind of information about hidden costs and benefits of different plans. (more…)
Review on Videocon GPRS and GSM Services in Haryana
19593 days
I am using Airtel from last 9 years and just 3 days ago i bought a Videocon gsm sim as i was in need of some speedy GPRS Provider because AIRTEL Mobile Office is now giving data speed of Stone age. I dont know why but soothing Green color of Videocon and wonderful logo attracted me!!
I got a new sim in 50 Rs. with 125 Rs, Talktime ( that’s what every Operator is doing to capture the Initial market). I thought that i would be able to Activate GPRS from my talktime (125 Rs ) but unfortunately Videocon DOESNT SUPPORT any SMS based activation service at the moment so the only option was to make an echarge of 96 Rs. Recharge Dealer told me that from last 2 months his Videocon talktime is intact and i am his 3rd customer in whole 2 months to make Videcon Recharge ( that was one of the busiest mobile outlet of my city.
I called to customer care to know about the GPRS settings and a lady was on the call. She was speaking in a manner what we used to talk normally with our friends? No Professionalism at all, I bet either she didn’t undergone any traning or Videcon has hired “Cheap Unknowledgeable executives“. I asked for settings and got the reply “Sir call mat katna ap me abi settings bhej detti hu” “Sir message aya apke pas?” , “ab aya?” “abi btati hu”, Then she whispered something with her colleague and told me “ap call katenge ge to setting ajayegi”. i was laughing on her professional way as Customer care executive and was laughing on “HEIGHT OF PROFESSIONALISM in NEW TELECOM OPERATORS OF INDIA” . (more…)
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