TRAI has announced that prepaid subscribers can now demand for itemised bill from telecom operators. Not more than Rs 50 should be charged for the bill. It is mandatory for telecom operators to provide the bill within 30 days of the customer’s request. Subscribers can also get detailed history of the tariff plans, available credit balance and details of any activated VAS on his number  anytime free of cost.

TRAI has also said that specific plan voucher shall be used for enrolling the subscriber into a tariff plan. Every voucher shall have only the price in rupees and price should be without any validity restrictions. A different color band will be used in the back of evry voucher. As of now there are 96% prepaid users and no bill is given for the usage and charged amount.